storage still calculating?
MacBook Pro with Retina display, macOS Sierra (10.12)
I had booted into Recovery mode ( Command and R) on restart, it goes into the recovery screen, select disk utility, and then perform a scan on your default Disk( in most cases Macintosh HD) and perform a scan. After that I rebooted, and logged in n normally- reran the storage check you are having trouble with, and it finished in about 2 minutes. Hope that helps😉
I had booted into Recovery mode ( Command and R) on restart, it goes into the recovery screen, select disk utility, and then perform a scan on your default Disk( in most cases Macintosh HD) and perform a scan. After that I rebooted, and logged in n normally- reran the storage check you are having trouble with, and it finished in about 2 minutes. Hope that helps😉
I did try this for a different problem, but it solved the "calculating" issue in Storage tab/ About this mac
If Share options or Markup is missing after upgrading to OS X Yosemite or El Capitan - Apple Support
Hope this helps
P.S. Just upgraded to Mac OS High Sierra
Thanks ShimonLeb!
You nailed it .... and freed up a ton of space that was previously wasted on ..... what is Garage band used for again?
Thanks again!
tried to reset pram and nvram - nothing happened...
but when i'm logging in with new created user everything is ok...
when i'm logging back to my main account - still calculating...
very strange bug!
what apple support says?
this has solved the issue for me, thanks - been driving me insane and apple had not offered a solution even though i've been dealing with them about this issue for several months now - many online chats and discussions with senior advisors and nothing - as I say, this has solved the problem for me. Curious why it does fix it, why apple don't know how to fix it and why it started doing it in the first place when it was fine to begin with I seem to remember (only had the Macbook since early Jan and it's been barely used).
So, thanks a million for this advice as it has fixed this issue for me. Cheers 🙂
I guess all you guys having this problem is your OS is Sierra and it is being 'tweaked' by installed CleanMyMac 3.
Click the 'Manage' button aka 'System Information', the disk usage reports correctly if the Spotlight is on and did a whole index of your hard drive.
Now, once you uninstall the CleanMyMac 3 by 'Uninstall' function it proves, then restart your Mac. What happens in 'About This Mac -> Storage'?
For me, no more 'Still Calculating', it just shows the right numbers as i wish.
My Problem was CleanMyMac
as someone else pointed out on here, so I uninstalled cleanmymac and the storage calculating was fixed!
But I really wanted cleanmymac on my computer, so I reinstalled it, and it messed up the calculating again,
So in the cleanmymac app I ran the maintenance tab, selected all, and ran!
After that it seemed to fix the problem as my storage is calculating properly and I have cleanmymac running!
Hope this helps!
Update
Everytime I open CleanMyMac
it messes up the calculating again, then I have to re run the maintenance , so a pain to have to do everytime,,,
But at least I have figured out whats causing this problem
This problem caused me to fully reset my rMBP and MBA both. Then i noticed that CleanMyMac is the bad guy. I wrote email to CMM team, and what they relied is "too wait as long as it takes". What the heck?! It's definitely a bug! Anyway, still thanks to CMM that provides us such nice handy tool to tweak our MacBooks.
Click the Manage button. Does that do anything?
My Macs showed "Calculating" for a long time, but they all finish... eventually.
Thanks I hope it does this time. This has been ongoing on mine both under beta and on the GM release also. I reported it also under GM but haven't heard anything yet.
mine is doing the same. it's been two days now.
My MacBook Air is doing the same thing.
storage still calculating?